FAQ

Can I cancel my order ?

Orders can be cancelled only before they are dispatched. Once the order is dispatched, it cannot be cancelled and our regular return/exchange policies will be applicable.

Do you offer cash on delivery (COD) as a payment option?

No, we do not offer cash on delivery (COD) as a payment option. We exclusively accept online payments for a seamless and secure shopping experience.

Do you ship on weekends and Indian holidays?

We typically ship orders on business days (Monday through Friday), excluding major Indian holidays. Orders placed on weekends or holidays will be processed on the next business day.

What is your return policy?

We want you to be completely satisfied with your purchase from YUVAA. If, for any reason, you need to exchange or return your T-shirt, please review our return policy once:

You can return any unworn and unwashed T-Shirt with tags attached within 7 days of receiving your order. The fastest way to start a return is write to us providing your order ID and reason for the return. We will guide through the process.

We do not offer any refunds on orders due to the labor-intensive nature of our product creation process. Please do not receive a delivery if the packaging is not properly sealed or is damaged. If you receive a T-Shirt that's damaged, please contact us within 48 hours of receiving the products along with images.

We offer size exchanges only for the same product and color that you've purchased. If you used your membership passes for the purchase, we'll adjust your points balance accordingly to reflect the new purchase.

How long does it take to receive my order?

We'll get your order to you as soon as possible. Although delivery times can vary based on your location, we aim to deliver your order within 3-5 business days from the date of purchase, ensuring a speedy delivery experience.

Frequently asked questions
Can I cancel my order ?

Orders can be cancelled only before they are dispatched. Once the order is dispatched, it cannot be cancelled and our regular return/exchange policies will be applicable.
Do you offer cash on delivery (COD) as a payment option?

No, we do not offer cash on delivery (COD) as a payment option. We exclusively accept online payments for a seamless and secure shopping experience.
Do you ship on weekends and Indian holidays?

We typically ship orders on business days (Monday through Friday), excluding major Indian holidays. Orders placed on weekends or holidays will be processed on the next business day.
What is your return policy?

We want you to be completely satisfied with your purchase from YUVAA. If, for any reason, you need to exchange or return your T-shirt, please review our return policy once:

You can return any unworn and unwashed T-Shirt with tags attached within 7 days of receiving your order. The fastest way to start a return is write to us providing your order ID and reason for the return. We will guide through the process.

We do not offer any refunds on orders due to the labor-intensive nature of our product creation process. Please do not receive a delivery if the packaging is not properly sealed or is damaged. If you receive a T-Shirt that's damaged, please contact us within 48 hours of receiving the products along with images.

We offer size exchanges only for the same product and color that you've purchased. If you used your membership passes for the purchase, we'll adjust your points balance accordingly to reflect the new purchase.
How long does it take to receive my order?

We'll get your order to you as soon as possible. Although delivery times can vary based on your location, we aim to deliver your order within 3-5 business days from the date of purchase, ensuring a speedy delivery experience.